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Sunday, August 29th, 2004

Posted by:jadesev.
Time:2:17 am.
QUESTION: Is the maintainer/owner of this community MIA?
I'd like to help advertise this community or do something to make it more active and whatnot.
Comments: Add Your Own.

Saturday, June 12th, 2004

Posted by:jadesev.
Time:7:25 pm.
Last night, a fat old couple waltzed in, didn't even say hi, but immediately the guy says "We want a booth."

Me: Well, we don't have any available right now so --
Him: Well then we'll just wait. We want one of those over there. (points)
Woman: You don't have a booth? (NO YOU FAT ASS, DID YOU NOT JUST HEAR ME SAY NO)
Me: We do have a half booth in the corner over there. (points)
Him: I DON'T GIVE A SHIT ABOUT NO HALF BOOTH. WE WANT A BOOTH AND WE'LL WAIT FOR ONE.
Me: You might have to wait quite a while because I just sat all those tables there.
Him: THE HELL WITH THIS IF IT'S SUCH A BIG ASS PROBLEM. (storms out)

Jesus, who the fuck cares where you fucking sit?? We're busy, goddamnit. Stupid people.
Comments: Read 2 orAdd Your Own.

Saturday, March 6th, 2004

Posted by:shiningsilver.
Time:2:06 pm.
Ha, I just remembered something from work last night...
I (lovely busgirl) was standing at the bar, Mike(my boss/the owner)and Jessica(head server/manager) were there as well.
I said something entirely random to myself, which I'd been doing most of the night.
Mike, as he had been doing most of the night, asked what I said.
Here is the conversation:

me:Oh, I was talking to myself again..
Mike:Figures.
me: ::shrug::
Mike: You are a strange, strange child.
me: Oh, I'm very aware of that, Mike.
Mike: Ok, good. But you are..
me: I know.
Random customer lady that just came running out of nowhere, to me: DON'T LET HIM TELL YOU YOU'RE STRANGE.
RCLTJCRON, to mike: DON'T TELL HER SHES STRANGE.
RCLTJCRON, to me: You're a perfectly normal, nice young lady.
RCLTJCRON, to mike: SHES NORMAL, DON'T TELL HER SHES STRANGE, SHES NOT!
me: ::stares::
mike: ::stares::
RCLTJCRON: Oh, is that the bathroom right there? ::points at the thing with the toilet and sink in it, marked "Ladies"::
Mike and me: "Yep."
RCLTJCRON: Thanks! ::goes in, uses it, comes out, like nothing happened::
me and mike: ::listens to the imaginary crickets chirp::
me: O..k...well...I'll be in the back...uh....yeah.
mike: Yeah...
me: Yeah...::looks towards the lady's table::..Yeah...........::turns and goes in back::
mike: ::makes himself a jack and coke, and goes to take a nap in back::



You know, I wonder if that was the same lady that lectured me one day about calling myself "just a busgirl", and said that they couldn't survive without me, and I am "THE busgirl" and I should tell them so when they tell me what to do and such..

I dunno who the hell she is, but apparently her lifes mission is improving my self esteem, or just royally confusing everyone.


Then, oh god, there are these two people...they're rather odd...We bring out rolls if someone orders soup or salad, or just asks. I went to take them their rolls, and they both got this incredibly scared look on their face and told me I was NOT to give them any rolls, they didnt want rolls, to get the rolls away, how dare I think they might want the rolls that come with their dinner. Then, I remembered them...they'd been in once before, and I'd been taking rolls to a nearby table. The man stopped me, and this is what he said "Scuse me, Miss? You better make sure no one brings us any rolls, we don't want any rolls. Ok? No rolls!"

Sometimes, people scare me.
Comments: Read 1 orAdd Your Own.

Saturday, February 14th, 2004

Subject:x-posted to customers_suck
Posted by:shiningsilver.
Time:2:05 pm.
Well, its Valentines Day. I hope all of you with someone to spend it with have a great time. If you're going out to eat, try not to kill us servers/busses/your trained slave for the evening because of the wait time/mistakes the kitchen makes/slow service/your date not wanting to sleep with you. I, myself, will have the pleasure of being the only busser on, at a restaurant that seats around 70 max at one time...with a full serving staff. Tonight, we will be understaffed, because frankly...most places are dead this time of year, so half our servers found new jobs/just werent scheduled recently/have more than one job. We will have 3 servers, one of which is new, and me, your loving busgirl. The kitchen will also be understaffed, for the same reasons we are. We have NO dishwasher, because we haven't needed one since November. Things will be slow. We have no hostess, she quit because she didn't think she was making enough money, even though she was there for 4 weeks, still made very bad mistakes, and didn't help clean up or anything of the sort. This means the owner will play Host tonight, and have me playing hostess while he has other things to do. He will also be waiting tables, if necessary. And bussing tables. And doing dishes. He is a god. If you fuck with him, or the servers, I'm not going to be very nice. I don't HAVE to be nice. I'm just the busgirl. I should be nice, and I AM simply because most of you are nice to me. But...just remember. I have more control over your food, dishes, service, drinks, and wait time than anyone else there. Yes, this IS because I'm everybodys trained slave there, but just...remember that.

If you come into a restaurant, please tip well. If you ever come in again, chances are I will be the one to remember you, if you did or didn't. The service you recieve on your next visit will reflect this. Dear odd lady from England: Yes, I did remember where you sat and what you had the last time you were in, over a month ago. Yes, I am aware that that might appear odd. However, both times you came in 5 minutes till close. And tipped like...someone from England. No offense. Oh, and you had really bright pink lipstick and a really cute son. But, back to the topic. Tip well, I beg you. Or just be nice. I'll be happy if you're nice. This night will be hell for everyone in the restaurant business, please don't make it worse for us. Please? And don't ask why I'm not out with my boyfriend tonight...because 1) I don't have one, and 2) I'm here. Even if I had a boyfriend, I wouldn't *see* him tonight, because I'm *here*. And please, don't tell me you're sorry I have to be here. You're the reason. I mean, I appreciate the sympathy, but...
Yeah.

Anyone, I've got to start getting ready, at least mentally. So, to the general community: Have a great day and please treat your server/busser/bartender well tonight. I'll love you forever for it.
Comments: Read 3 orAdd Your Own.

Sunday, February 1st, 2004

Subject:For the sake of the "pizza industry"......
Posted by:hiroshin.
Time:11:08 am.
Mood:worried.
(... crossposted to my personal journal and to customers_suck)

Just wanted to post this for everyone out there that's having a Super Bowl party, and planning to order pizzas. Be it Papa John's, Dominos, Pizza Hut, Little Caesars, or just that neighborhood pizzeria down the block.

This article was taken from Netscape.com.

Ordering Pizza Today? Beware!

If pizza from your favorite pizzeria is on your Super Bowl party menu, beware: Super Bowl Sunday is the busiest pizza day of the year. More pizza will be sold today than on any other day the entire year. So place your order early and be prepared to wait.

As USA Today puts it, "Pizza has become to Super Bowl Sunday what eggs are to Easter. Or candy canes to Christmas."

Pizza may be fattening and not a staple of any nutritious diet known to man, but it's perfect for those days when we're too busy to cook or have too many people to feed. It's cheap, easy to serve, and perfect for large groups.

And that is precisely why the top 5 pizza sales days are:
  1. 1. Super Bowl Sunday
  2. 2. New Year's Eve
  3. 3. Halloween
  4. 4. The night before Thanksgiving
  5. 5. New Year's Day

"There are situations socially tied to food categories," Jennifer Aaker, a consumer psychologist and marketing professor at Stanford University, told USA Today. "Just as you might go on an airplane and order a tomato juice, you watch the Super Bowl and eat pizza." Or eat pizza while passing out candy to trick-or-treaters. Or eat pizza when you're too tired to cook after ringing in the New Year. Or eat pizza while you're getting ready to cook the Thanksgiving feast.

Fun facts to know and tell about pizza, according to FranchiseHelp and USA Today:
  • 94 percent of Americans eat pizza regularly.
  • 93 percent of Americans have eaten pizza in the last month.
  • Pizza is America's fourth most-craved food, behind cheese, chocolate, and ice cream.
  • Americans consume over 100 acres of pizza a DAY, about 350 slices per second. And that's on a regular day--not Super Bowl Sunday or Halloween!
  • Pizza accounts for more than 10 percent of all food service sales.
  • Approximately 3 billion pizzas are sold in the United States each year.
  • On Super Bowl Sunday, pizza delivery drivers can expect $2 tips to sometimes soar as high as $20.
  • Domino's delivery drivers will log about 4 million miles on Super Bowl Sunday.
  • Delivery sales of pizza spike the most during close Super Bowl games.
  • There are approximately 61,269 pizzerias in the United States. These pizzerias represent 17 percent of all restaurants.

How to eat pizza guilt-free, even if you're on the Atkins diet: Eat a slice or two--not the entire pie.
Comments: Read 2 orAdd Your Own.

Saturday, January 24th, 2004

Subject:damn bitch ass mgr.
Posted by:damnitjen.
Time:1:05 am.
so tonight is fri the busiest night next to sat in restaurants and chilis is no different. Except the mgr are retarded. They schedule 3 ppl out of 7 that only have a week or so experience on stations they cant really run then cant figure out why the night went bad. Food ran long all kinds of crap happened. So in the middle of the rush i find out all the bread i have for makin philis and sammiches is frozen solid and so it the turkey. im nuken food and bread trying to get out of the weeds with no avail then time to cook some Salmon and guess what?? they f'in frozen as well. so i put them on the grill and proceeded to cook them like i do when they are frozen. They go out to a table and sure enough one of the 3 comes back and is my fault and is underdone.. mistake not like i meant to do it right?? The bitch ass GM starts talkin shit like "why you tryin to make me look bad?" and is slamming around ad bitching and hittin stuff. I ignore him cause i dont really give a shit about him and for all i care he can fire me. Well as im cookin a new Salmon for these ppl the other 2 come back.. 9/10 of the way eatin sayin that there not cooked either... (BS they just want it comped off) SO the GM starts hittin the window and grabs a plate and slams it down and curses and slams it down again and it shatters. glass goes all over the window back at me an onto the food that i just set up. All of it has to be trashed and redone. all sauces and anything that glass could have gotten in has to be tossed out. I have never wanted to hit a GM like the way i did tonight. I was so hoping that i got cut so i could sue or something. Long story short if your a GM dont act like a bitch and dont act like a kid and pitch a fit. Shit goes wrong its gonna happen. Wish i could do something to get him in trouble with corporate for doin that shit. what an no talent ass clown. anyway
Comments: Read 1 orAdd Your Own.

Saturday, January 17th, 2004

Subject:Why do I even bother?
Posted by:hiroshin.
Time:9:31 am.
Mood:irritated.
X-Posted to customers_suck...

What is up with all these customers that always say that they always order from us, yet do not even know what's on the fucking menu!?!?!? Ummm... Excuse me, but if you always order from us, then why is it you need a fucking step-by-step tutorial of what's on the goddamn menu!?

There have been a few times that I've laughed at this. Like, a day or two ago when an older woman called to order. At Papa Johns, we currently have a special where if you buy a large specialty pizza, you get a large one-topping pizza for free. The lady decides to order this, and asks me what the specialty pizzas are... I think our specialty pizza list is a bit too long, if you ask me.

I start going through the list of specialty pizzas, and as I am nearing the end of the list, the lady gasps in astoinishment saying "all that on one pizza?"

............. Sure... I'd call it "Hell in a handbasket."

I get things straightened out with the lady, and she chooses her pizza, so then the next step was to ask what she would like on the second pizza, to which she replies, "You mean I can get something other than cheese?"

I swear, that just floored me.
Comments: Read 1 orAdd Your Own.

Wednesday, January 14th, 2004

Subject:So....
Posted by:astarianjewel.
Time:9:26 am.
I went into work, and I helped them through their lunch rush.

Then the manager came into the office and said.. "We need to talk". It seems.. they hired two new girls, and they needed to split the shifts among the new employees, and they needed people to give up some shifts. I've hit overtime each week I was there, when they had asked me not too officially, so I was on their shit list.

They told me they were dropping me down to ten hours a week. Two serving shifts.

Or I could turn my card in, and move on.

I turned my card in. Which I really wondered if it was the best thing to do... but then the very next day, I landed a job working for MCI Hearing Impaired Customer Relay, and part time at Kohl's in the Jewelry department. So Imma happy camper. :)

I'm still going to stay here in YourCheck because I spent six years in restrants.. and its inevitable that it'll happen again soon, with us moving around.

How is everyone?

Jen
Comments: Read 6 orAdd Your Own.

Friday, January 9th, 2004

Subject:Work..
Posted by:astarianjewel.
Time:12:58 am.
So the resturant is DEAD. Is anyone else going through this? Like.. no money.. now thats its after Christmas.
Comments: Read 4 orAdd Your Own.

Wednesday, January 7th, 2004

Subject:sheridans custard mgr blows
Posted by:damnitjen.
Time:10:05 pm.
i go in kinda late (about 30 mins before they close) and ordered an item.
everything was great got im item but drove off and noticed no pecans on my icecream. hummmm..... why no pecans????? so i turn around cause im still in the parking lot and walk up to the window and explain what just happened. No big deal right just put some pecans on it and ill be on my way. the 16 year old took my cup of ice cream and walked to get the pecans and put them on top.. when the piss ant mgr desides to inform his employ of what she is doin wrong. Keep in mind im stand at the window about 10 feet from them. He, in a loud manner, asks her if i had eaten off it and i had... so he starts yelling at this poor little girl. "What are you doing? Did he eat off that? you cant just do that! Dont bring that back in here after he ate off that" at this point the confused girl looks like she is about to cry. Remember she has done nothing wrong to her knowledge. Mgr: "that is a huge helath violation! dont ever do that again! throw that away and get him a new one! Dont ever do that again!" the hold time he yelling loud enough that im outside cringing for this chick.
what a dick head. little piss ant thinks he has power cause he runs a ice cream place and is rude to his workers. There are ways to tell ppl how to do things and ways not to. Dont be a dick if its not necessary. he could have gotten his point across just as well with out being a cock sucker to her.
and im done
thanks
Comments: Read 2 orAdd Your Own.

Tuesday, January 6th, 2004

Subject:new hire?
Posted by:hiroshin.
Time:1:23 pm.
Mood:confused.
Hi, I'm new here! (Well, not to livejournal, but to this community, rather)

I've had a lot of experience in the food service industry, and am currently working at Papa John's Pizza, in Knoxville, TN.

In the past, I've held just about every position in a kitchen. Dishwasher, food prep, sous chef, expiditer, you name it, I've probably done it. I've also been a waiter and a busboy at some point. Just about the only job I haven't filled in at any type of restaurant is that of manager, and to tell you the truth, I don't really want to be one. I wouldn't want to deal with the anguish of some customers in that capacity, not to mention that as a manager, I'd also have to deal with employee complaints as well...

Well, enough about that... Though stull like that is basically what this place is all about, right? Well, more on the "customer related" side, of course. So lets get on with this. I'll start off with last nights antics.

ASide from the fact that more than a few people have quit in the past couple days, it was a welcome reprieve that it was a Monday... Usually Mondays are dead. This Monday was no exception, except for the fact that the whole store was very undermanned.

Two in-store and two drivers, along with one manager. It was almost good enough for a set-up of some sort to happen. Luckily, by working our asses off we managed to curtail any disasters.

It pretty much happened when Andy, the other expected in-store employee, walked in to pick up his check. I could have sworn he had said he would be right back. We all thought that he was just going over to the bank to deposit his check, but he never came back. I found this really weird seeing as he had walked up behind me as I was looking over the roster chart for the day, and he had made a few comments on who else was working (or was supposed to be working) that day. I had no reason to believe that at that point he knew he was supposed to be working.

Much thanks to Kristy for helping to make the load a lot easier, yesterday! Thanks to Brandon, too, who stayed an extra two hours filling in for Andy during the "busy" rush.
Comments: Add Your Own.

Monday, January 5th, 2004

Subject:Today wasn't bad at all..
Posted by:astarianjewel.
Time:10:39 pm.
Today wasn't a bad day at all at work.

Ruby Tuesday has "zones". Not sections. And a zone is usually 9 tables. You have a partner, and you two rotate within the zone and are generally supposed to help your partner out. I like to work alone, and I prefer competent partners.

Today I had a girl who pretty much spent more time outside smoking than inside with me, and she didn't really want to work. I had finally about had it, and was ready to scream.. when the SPG ( Our snazzy term for a hostess ) came up to me and said..

"Jen. I really appreciate you. You're the only one in this f-ing resturant cleaning your tables and doing your job. Thank you so much."

And after that, I was just floating. :) It made me feel so nice. Because I DO do my job, and I DO care.

I averaged good tips and got out of there in under four hours. My GM is going on vacation for a week.. so that will be nice too. When the cats away the mice can play. WOO HOO.

Jen
Comments: Add Your Own.

Subject:chilis blows
Posted by:damnitjen.
Time:3:19 pm.
stuck it to em the last 4 weeks with at least 40 hours.. i love OT
but the job still sucks. Im a cook at a chilis in memphis and im sure it sucks just as bad as all the other ones in the country. My biggest beaf is that the damn severs are not required to do anything.. no lemon cuttin no gettin their own dressings or salsa or anything they need to serve. Also we as cooks are required to clean the front line that they use and also mop and clean the front of the house... We dont even fuckin go up there! Anyway least my last day is feb 4 piss on chilis :)
Comments: Read 2 orAdd Your Own.

Sunday, January 4th, 2004

Subject:Ruby Tuesdays ROCKS! ( SUCKS! )
Posted by:astarianjewel.
Time:11:50 pm.
So tonight.. for four hours.. I had to guard the salad bar again. I guess they think its going to wander off if a server isn't posted on duty to watch it.

I had to restock things as people devoured them. ( Does anyone REALLY need to eat that many boiled eggs?! ).

At one point, a very cute.. albeit.. not HOT by any stretch, but cute.. guy was standing in line as I was waiting to clean the bar up a bit. He said.. "If I'm in your way.. Just smack me and I'll move"..

I said.. "Oh no, sir! You're fine."

He said.. "I know I'm fine, but am I in your way?" with a sleazy wink and a smack on my back.

Suddenly I wanted to drown him in ranch dressing. Bleh. Men.

But then I'd have to refill it.
Comments: Add Your Own.

Subject:just wondering....
Posted by:paintedmurder.
Time:8:01 pm.
i just joined and i was wondering if this community is open to cooks as well?
i work at a pub called Clancy's, and we don't really have "servers" as such.....just bartenders that double as servers when needed. in any case, dealing with people can be annoying. especially when they're hungry.
i hope that cooks are welcome
Comments: Read 2 orAdd Your Own.

Posted by:plentyofdreams.
Time:4:22 pm.
I work at Dunkin Donuts/Baskin Robbins in Delaware, and I make 6.25 an hour, which is minimum wage. Our state law is that servers can make a minimum of 2.35, but if they don't garner enough tips to average out to at least 6.25 an hour, they have to have a higher base salary.

I'm really friggin glad I live here--our minimum wage is pretty good, comparatively.
Comments: Read 2 orAdd Your Own.

Subject:Question..
Posted by:astarianjewel.
Time:12:56 pm.
Where does everyone work, and what is the standard serving wage, if you serve? Or minimum wage where you are?

One of the girls here made a good point when she told me a server can make 7.43 an hour.. Thats BANK where I'm from! We get 2.13 an hour. Bleh.

Even if you get forty hours, your server check is never gonna be more than like.. 50 dollars after taxes.
Comments: Read 4 orAdd Your Own.

Subject:Okay, should I feel guilty?
Posted by:astarianjewel.
Time:12:54 pm.
Yesterday morning I went in to work at 10:30 am. They overstaffed, and I got the option to go home. Which I did. I had to be back for my night shift at 3:30. It was supposed to be a double for me.

I clocked in.. and found out that I never clocked out from that morning!

I didn't tell anyone. I only got like.. five extra hours, at 2.13 an hour.. but for the day I got credit for twelve. Should I feel bad about this?

Jen
Comments: Read 2 orAdd Your Own.

Posted by:plentyofdreams.
Time:12:20 am.
Mood:awake.
Hey, my name is Sarah. I live in a college town, and I work at a Dunkin Donuts/Baskin Robbins store. I don't know why, as a 19 year old college student, I decided that would be a healthy place to work, but whatever. I've only gained 10 pounds since I started :/

I do pretty much everything--I run registers, move donuts, make drinks/coffee, scoop ice cream, make the "special" cold drinks (like smoothies and shakes), clean tables, clean dishes...you name it, I've done it. Unclogging the toilet was my personal favourite :P.

I think this is a great idea for a community. I would love to have somewhere I can bitch about my job and have people understand what it's like, instead of my roommate who just sits around and spends her dad's money all damn day.
Comments: Read 1 orAdd Your Own.

Saturday, January 3rd, 2004

Posted by:jadesev.
Time:3:37 pm.
Mood:blah.
G'day. I'm a cashier/hostess/occasional food server/occasional busser [yes, I do everything] in two restaurants at a local casino. The place is a joke, let me tell you. Only reason I stay is because I'm moving down south anyway, so might as well keep a job until I'm out of here. Anyway, I'll have stories later on, but this much I can tell you. You know that servers get taxed on their sales and shit, right? Well, Jesus, us cashiers do so many fucking to-go orders, and we do not get tipped shit. Absolutely fucking nothing. So what do I do? I put a little tip jar in front, and place a dollar and some change in there so people, ahem, get a hint. Then one of my supervisors sees it and is all, 'You're not suppose to take tips. That's why you cashiers make the big bucks.' HAHAHAHAHA, big bucks? This idiot supervisor thought I was making at least nine bucks an hour. MY ASS. Even at that, this to-go order shit is still taking money from me. I informed him I only made seven fifty an hour, and if he had a problem with my tip jar, I'd go talk to my boss, and/or Human Resources. He's such an ass. What with all the work I do, I should get a raise. I'm also the only cashier/hostess that willingly works graveyards, so there's another reason. Bastards.
Comments: Read 3 orAdd Your Own.

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